Customer-Driven HR Case 7.4, page 250 (remember to find the page listing on the page in the e-book, not what is listed in the page number box at the top left of the page). From Formal Appraisal to Informal Feedback and Development: The Power of Coaching. Answer the critical thinking questions following the case. You are expected to make a thorough analysis based on the information provided in this case study. Length shall be 1,000, APA formatted, citing at least two references in support of your case study.
