eActivity: Watch the video titled “Woman Burned by McDonald’s Hot Coffee, Then the News Media | Retro Report | The New York Times” (12 min 17 s), located here http://youtu.be/pCkL9UlmCOE. Be prepared to discuss.
Case Study: Read Case Study 6.2: Hot Coffee at McDonald’s (see attachment) and be prepared to discuss.
“Hot Coffee at McDonald’s” Please respond to the following:
After reviewing the e-Activity and case study, choose two (2) of the five (5) discussion questions located at the end of the case. Formulate your response and post to the Week 5 discussion. Respond to a peer who answered different questions than you did.