Business Process Intelligence- Case-II help

A- Please read the following files:

BPT-PerformanceImprove-1-Ramias

BPT-PerformanceImprove-2-Ramias

BPT-PerformanceImprove-2-Ramias

HBR – Best Laid Plans Case

B- Please review to the following files:

AICPA-Gartner-StandardKeyPerformanceIndicators

APQC Process classification framework

Kaplan & Norton’s Balanced Scorecard

BPMN-circles-diamonds-bpmn.pdf

BPMN-Tutorial.pdf

The task: 

use the readings to inform your answers to the following questions about the Best Laid Plans case. Justify your answer with citations from the readings.

1. Use the first Ramias article to evaluate the approach Rain Barrel used to establish metrics

2. Choose a Rain Barrel process and use the second Ramias article to build a measures chain and identify the pitfalls that could happen at Rain Barrel.

3. Use the third Ramias article to answer the questions on page 2 and to build a management domain matrix for Rain Barrel.

Notes:  

1- number of pages about 4 to 5 pages or less if the answer is clear and sufficient 

2- (Justify your answers with citations from the readings), answers without citation form the reading will result in declining the job.  

3- I’m giving more time for this job to help you in reading the readings