Case Study

Can you do this case study? Total 5 questions, no words limit.

Here is the question 

1. Would you say that the Shouldice Hospital is successful? Why or why not?

2. What drives their success?

3. What is the service process for patients?

4. The primary dilemma of this case is whether they should expand. Given the various options for expansion (a new distant clinic or operating on weekends), how would you recommend they maintain high levels of service quality?

5. Extra bonus question: Imagine that they decide to proceed with the $4 M expansion. How many case would they need to break-even on the expansion? This is a general business question. To get this, you need to figure out their contribution. And then calculate a breakeven.

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