Case study week 3

Minitrex Case StudyRead the CRM at Minitrex Case Study on pages 243-245 in the textbook. Answer the Discussion Questions at the end of the Case Study. Your responses must be complete, detailed and in APA format. See the sample assignment for expected format and length. The grading rubric is included below.Textbook: https://www.studypool.com/uploads/questions/273853/20171015084849it_strategy_issues_and_practice___james_d._mckeen__1_.pdfDatatronics Case StudyRead the Customer Service at Datatronics Case Study on pages 246-250 in the textbook. Answer the Discussion Questions at the end of the Case Study. Your responses must be complete, detailed and in APA format. See the sample assignment for expected format and length. The grading rubric is included below.Textbook: https://www.studypool.com/uploads/questions/273853/20171015084849it_strategy_issues_and_practice___james_d._mckeen__1_.pdf