Creating value for the customer can be complicated. The value chain is a chain of activities that can be linked together to add value in each activity of the chain.
Primary activities are directly concerned with the creation or delivery of a product or service. They can be grouped into five main areas: inbound logistics, operations, outbound logistics, marketing and sales, and service.
In your opinion, what is the most important function in the Value Chain? Have you worked with any of these functions? Detail your research and findings in a ten sentence or more summary. Submit in the dropbox.
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