THIS IS DUE SATURDAY, 10 OCTOBER 2015 (USA)
Using the strengths, weaknesses, opportunities, and threats (SWOT) analysis you did in Week 3 (paper you assisted with last week) select an area of improvement in the healthcare setting. You will do an RCA for this area this week.
Tasks:
- Visit the following link:
http://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/
- Read the introduction to RCA.
- Read the RCA process.
- Conduct and report an RCA for the area of improvement you selected. Include in your analysis:
- A diagram of the clinical or workflow process
- A fishbone diagram of constraints
- The steps for improvement, utilizing the five-whys tool
- Suggested changes for making the improvement
Submission Details:
- Present the RCA in a 5-page Microsoft Word document formatted in APA style.
