Course Project Part 2: Conduct and report RCA

THIS IS DUE SATURDAY, 10 OCTOBER 2015 (USA)

Using the strengths, weaknesses, opportunities, and threats (SWOT) analysis you did in Week 3 (paper you assisted with last week) select an area of improvement in the healthcare setting. You will do an RCA for this area this week.

Tasks:

  • Visit the following link:

http://www.isixsigma.com/tools-templates/cause-effect/determine-root-cause-5-whys/

    • Read the introduction to RCA.
    • Read the RCA process.
  • Conduct and report an RCA for the area of improvement you selected. Include in your analysis:
    • A diagram of the clinical or workflow process
    • A fishbone diagram of constraints
    • The steps for improvement, utilizing the five-whys tool
    • Suggested changes for making the improvement

Submission Details:

  • Present the RCA in a 5-page Microsoft Word document formatted in APA style.

Course Project Task 2.docx 

 
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