Write two to three well written paragraphs for each question.
1. Compare and contrast the “Balanced Scorecard” with the “Value Chain Model”.
What would you do?
2. The transportation company that supplies materials for your distribution operation can make late-night deliveries only, which means you will need at least five people on duty to receive the shipment. How would you determine which employees’ schedules to change?
3. Review the ten decision traps discussed by Russo and Shoemaker (link below), which one(s) do you see most in your organization.
