Week 4 Individual Project
Deliverable length: 200 -250 words
With the opening of the new clubhouse, you realize that the expectations of the members are elevated with the new facility. As the food and beverage manager, you are responsible for evaluating the existing training program and presenting new ideas for training. Upon conducting this evaluation, you discover that there are no universal service standards in place and that the existing standards of operation for the dining room will not apply to the new dining facility. There is presently a budget for continuing education for managers, but it has not been used. Because the members did not dine at the club frequently, you are aware that they were not happy with both the quality of food or service.
Please submit your assignment.
You will be graded on the following: