1. Do you agree with Fred’s decision to use the third vendor? Using concepts from the chapter, explain your answer.
2. What else might Fred do before choosing a training package? Use information provided in Chapter 2 and 3 to describe your approach. Make sure to provide enough detail to demonstrate your understanding of the key issues and approaches to determining how to proceed once a triggering event has occurred.
3. If training went ahead as indicated, how successful do you think it would be? Explain your answer using concepts.
