QUESTION 1: In the 1970s and 1980s Palmisano states that IBM was organized as a classic multinational enterprise. What does this mean? Why do you think IBM was organized that way? What were the advantages of this kind of strategic orientation?
QUESTION 2: By the 1990s the classic multinational strategic orientation was no longer working well for IBM. Why not?
QUESTION 3: What are the strategic advantages to IBM of its globally integrated enterprise strategy? What kind of organizational changes do you think had to be made at IBM to make this strategy a reality?
QUESTION 4: In terms of the strategic choice framework introduced in this chapter, what strategy do you think IBM is pursuing today?