Read the IBM Background information and the IBM Minicase, “He Loves to Win. At I.B.M., He Did.” in the week 4 “Readings & Tools” section:
Submit a paper of at least 8 pages, with at least 4 references&citation, that answers the following four case questions:
1 How did IBM, under the leadership of Louis Gerstner, improve its technological leadership in the global marketplace?
2 What role did the Internet play in improving the strategic competitiveness of IBM?
3 How did Mr. Gerstner combine the various processes of structure, technology, and people to make IBM a more competitive company?
4 What lessons have you learned from this case that are useful for analyzing the situation of a similar company, like Apple Computers?
Paper must be in proper APA formatting including an abstract.
