Managing Conflict and Stress, homework help

Assignment: Managing Conflict and Stress

  • Read the following scenario:
    • As the manager of a department, you have noticed a lot of tension and arguments between your employees. The disagreements have been about work and personal issues.
    • Julie has been a model employee for more than a year. In the past month, she has been late to work six times. You have noticed her checking her cell phone for messages very frequently, and she has been visiting non-work-related websites on her computer.
    • Because you are now coping with work conflicts between employees such as these, there is an increased amount of stress in your work life each day.
  • Write a paper of approximately 750 words that answers the following questions:
    • How does a supervisor identify and approach the different conflicts occurring within the department?
    • Recommend the issues where the supervisor must counsel, manage, and correct the behaviors of employees
    • Outline an action plan to address Julie’s performance. (If no action plan is necessary, explain why.)
    • What policies and procedures can be put into place to help the supervisor and team succeed?
    • Describe how the supervisor should manage increased stress due to the issues.