Please watch the following, short videos.
The first illustrates emotional contagion. Please pay close attention to the behaviors of the onlookers:
http://www.youtube.com/watch?v=A0ewCD_-jIA (4:01)
The second involves a set of John Medina’s brain rules: Introduction (3:14), Memory (2:54), and Schema (2:17) at: http://brainrules.net/brain-rules-video
How do the illustrated concepts apply to your work environment?