Question A
- Suppose that you are the manager of an accounts receivable unit in a large company. You are switching to a new system of billing and record-keeping and need to train your three supervisors and 28 employees in the new procedures. What training methods would you use? Why
Question B
What sources could be used to evaluate the performance of people working in the following jobs?
- Sales representative
- TV reporter
- Director of nursing in a hospital
- HR Manager
- Air traffic controller
