Systems-thinking is a decision making theory that helps organizations change and adapt. It views an organization as one system with complex, connecting, interacting components, continually exchanging feedback between the parts and systems to ensure each remains aligned with the goals of the business.
Management theory in most organizations today is still based on Fayol’s Four Pillars of Management; but we have learned that the 21st century manager must combine the Four Pillars with contemporary management theories to survive this century’s fluid, dynamic business environment and create a competitive edge.
