Question 1 Which of the following is not true about the systems approach?
Question 2 The process of comparing outputs to previously established standards to determine if corrective action is needed is called:
Question 3 A “product package” consists of:
Question 4 Marketing depends on operations for information regarding:
Question 5 Which of the following is not a characteristic of service operations?
Question 6 Which of the following is not a key factor of competitiveness?
Question 7 Suppose a country’s productivity last year was 84. If this country’s productivity growth rate of 5 percent is to be maintained, this means that this year’s productivity will have to be:
Question 8 Value added can be calculated by:
Question 9 An organization’s mission statement serves as the basis for:
Question 10 Which of the following is not among the chief reasons organizations fail?
